Service
At Lighting Maintenance Inc. (LMI) we repair, replace, and install all types of pole lights, canopy lights, decorative lights, and wall packs. We are experts in the following types of lighting metal halide, sodium vapor, induction, fluorescent, and LED. We have over 30 bucket trucks in our fleet. Our bucket trucks range in size from 30’ to 100’ in height. All of our bucket truck operators are certified. We respond 24/7 to any lighting emergency within 2 hours, most often within 60 minutes. Please note that emergency rates apply to all emergency calls. We have installed a GPS system in all our vehicles to assure our customers of accurate check in and check out at the work sites. We do not charge travel time to our customers, it’s up to us to find the most efficient route to the site.
Communitcation
We believe communication is a key element to a successful business. We utilize the latest technology when communicating with our clients. Our toll free service number 877-279-7373 is answered
24/7 365 days a year. Clients also contact us at Service@LightingMaintenance.com. An email sent to this address carbon copies several key people at Lighting Maintenance Inc., including the service department. All management personnel carry PDA’s and are reachable wherever they might be.
Smartphones
Lighting Maintenance Inc.’s service technicians are equipped with smartphones. This enables the technician to contact you on
the way to the site to insure access to the needed equipment and make timely repairs. Lighting Maintenance Inc.’s technicians are fully trained to use the smartphone’s camera function to take pictures of the job site repairs, and forward the pictures to you if requested. In fact, most days we receive, dozens of photos from the field, many are printed and included with invoices to document the day’s work.